Privacy Policy for UGG Signature

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UGG Signature (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website uggsignature.com.au or interact with us in-store, online, or through our customer service channels.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

Personal details: name, email address, phone number, billing/shipping address.
Payment information: credit/debit card details, PayPal or other payment method details (processed securely via third-party payment providers; we do not store full payment card details).
Account information: username, password, purchase history, preferences.
Website usage data: IP address, browser type, device information, cookies, and analytics data.
Communications: emails, messages, or feedback you send to us.

2. How We Use Your Information

We use your personal information to:

Process and deliver your orders.
Provide customer service and respond to enquiries.
Improve our website, services, and product offerings.
Send you marketing communications (only if you have opted in).
Manage promotions, competitions, and customer programs.
Comply with legal obligations and prevent fraud.

3. Sharing Your Information

We respect your privacy and do not sell your personal information. We may share it only with:

Service providers: delivery companies, payment processors, IT support.
Business partners: where necessary to provide our products or services.
Legal authorities: where required by law or to protect our rights.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, analyse website traffic, and personalise content. You may adjust your browser settings to refuse cookies, but some features of our site may not function properly without them.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. All transactions are encrypted using SSL (Secure Socket Layer) technology.

6. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections to inaccurate or incomplete information.
Withdraw your consent to marketing communications at any time.
Request deletion of your personal information, subject to legal obligations.

To exercise your rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites and encourage you to read their policies.

8. Children’s Privacy

Our website is not directed at children under 16, and we do not knowingly collect personal information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

UGG Signature
Email: info@uggspecialist.com.au
Phone: +61 403 152 515